Roaster Ovens
Dehydrators
Jerky Spices and Kits
Food Slicers and Grinders
Kitchen Appliances
Spa Pro
Open Country Campware
Specials
  Contact Us
  Warranty Registration
  Owner's Manual Download
  How To Guides
  FAQ
  Customer Survey
  Recipes
  Helpful Hints
  Contest
  Product Service
  Warranty
   • English
   • French
   • Spanish
  Return Policy
Return Policy
NESCO® offers all customers a 30-day money back guarantee on unused products. If you are not completely satisfied with your purchase, you may return it unused and undamaged in it's original packaging for a refund of the product cost within 30 days of the date of delivery. A 15% restocking fee may apply.

Please be aware that we can only accept returns of orders placed directly through and fulfilled by NESCO®. If you purchased or ordered any of our products through another retailer, we suggest contacting that particular retailer for return information.

All returns require a Return Merchandise Authorization (RMA) number. To obtain a RMA number, please contact our customer service department by phone at (800) 288-4545 during business hours. Any return made without proper authorization will not be accepted for refund or exchange. The RMA number is only valid for 3 weeks after it is issued. Any return that is received after the 3-week period may not be accepted or may be subjected to a restocking fee.

All returns must be sent in original packaging with the RMA number clearly posted on the outside of the package. All returns must be shipped at the customer's expense, but can be shipped using the customer's choice of carrier. NESCO® is not responsible for damages resulting from return shipment by the customer. It is the customer's responsibility to insure all packages returned to us.

Please be advised, if you wish to return an item for a refund that was received as a gift, the refund will be issued to the purchaser. When you contact our customer service department for a RMA number, please be able to provide the order number or the purchaser's information so we may easily locate the account in our database.

Returned items are processed in the order that they are received. Please allow 1-4 weeks for your return to be processed and documented in our database. Any refund or exchange will be processed as soon as possible after recorded receipt of the returned item.

For Canadian returns: please follow the same guidelines listed above. If you are returning your order for a refund, your refund will be issued back to you in US Dollars. NESCO® is not responsible for any amount lost due to fluctuations in the United States-Canadian exchange rate.

Refund Policy

All refunds issued will be in the amount of the product cost only. Shipping and handling costs or any additional surcharges for shipping are non-refundable and non-exchangeable.

If you choose to return your order for a refund, and payment was made by credit card, your refund will be submitted to the original credit card on file. If that credit card has since expired or will no longer accept a credit, a representative will contact you for another method of receiving payment.

If you choose to return your order for a refund, and payment was made by electronic check, personal check or money order, a refund check will be mailed to you. Please allow 1-2 weeks for delivery once your return is processed.

If you choose to return your order for an exchange, your account will be credited the total product cost of your original order. The credit may be applied toward the purchase of new products. New shipping and handling charges will be applied to your second order as applicable.

Damaged or Wrong Item Received

It is the customer's responsibility to contact us within 30 days after delivery if a damaged or incorrect item was received. If we are not contacted until after the 30-day period regarding a damaged or incorrect item received, the customer will not be eligible for a replacement.
 
Roaster Ovens
 
Dehydrators
 
Jerky Spices and Kits
 
Food Slicers and Grinders
 
Kitchen Appliances
 
Spa Pro
 
Open Country Campware
 
Specials

 
Customer Support
 
Recipes
 
About Us
 
Contact Us
 
Return Policy
 
Safety Recall
 
OEM



2014 The Metal Ware Corporation
Nesco/American Harvest
Privacy Policy



Designed and Powered by
DMI Studios
Learn How to Make Jerky with Nesco Jerky Spice, Jerky Kits, and Dehydrator

Make Beef Jerky, Venison Jerky and Turkey Jerky in your home with Nesco Jerky Seasonings.

Nesco Jerky Spice, Nesco Jerky Kits and Nesco Food Dehydrators make fun and easy to make Jerky! Free Dehydration Recipes of all kinds and instructions on how to make Jerky are here at nesco.com.

Nesco is known for their Roasters and American Harvest for their Dehydrators but combined into Nesco/American Harvest we have extended the product line with Coffee Blade Grinder, Coffee Roasters, Coffee Urn, Food Slicers, Food Grinders, Pressure Cookers, Juice Blenders, Water Kettles, Food Steamers, Bread Machine, Waffle Maker, Toasters, and even a Portable Induction Cooktop.