Here are some guidelines for troubleshooting your Pressure Cooker. « Back

If you have added sufficient water or other liquid, and Floating Valve has not risen after timer started counting ‘down’, perform the following steps:

1. Stop 3-in-1 Cooker by pressing the START/STOP button.

2. Turn Pressure Regulator Knob to Steam, using short bursts, until pressure is fully released.

3. Remove Lid and add approximately 1 cup water, stock or other liquid. Stir food to disperse added liquid.

4. Replace Lid and lock into place. Turn Pressure Regulator Knob to Pressure.

5. Press HIGH or LOW pressure button and set desired cooking time.

6. Press START/STOP button to begin cooking again.



If steam is escaping from under Lid, Rubber Gasket may be damaged, defective or not positioned correctly, so please follow these steps:

1.
Press START/STOP button.

2. Release any pressure by turning Pressure Regulator Knob to Steam, using short bursts, until pressure is fully released.

3. Remove Lid and check Rubber Gasket for tears, cracks or other signs of damage.

4. Make sure Rubber Gasket is positioned correctly.

5. If Removable Cooking Pot is over 1/2 full of liquid, remove excess liquid. Replace Lid, lock it in place. Turn Pressure Regulator Knob to Pressure. Press START/STOP button and continue cooking.



If you cannot open or remove Lid, please follow these steps:

1
. Make sure all pressure has been released by turning Pressure Regulator Knob to Steam position.

2. If Lid still will not open, bring food contents up to pressure again by turning Pressure Regulator Knob to PRESSURE and press START/STOP button.

3. Release pressure completely.

4. If Lid still does not open after all pressure has been released, contact our Customer Service Department at 1-800-288-4545 for assistance.
Newsletter Sign-up