• Always unplug base station cord before cleaning.
• Make sure kettle has cooled.
• Clean the exterior surfaces with clean, damp, soft cloth or sponge.
• Never use abrasive cleaners or scouring pads.
• Rinse out kettle and gently wipe interior surfaces with lint-free cloth.
• Only the water filter is removable from inside the kettle. All other parts are permanent.
• Never try to operate kettle with the lid open. Always close lid.
• Do not leave standing water in the kettle. Always discard unused water and dry interior surfaces when not in use.
• It is normal to see the stainless steel cover of the heater at the bottom of the kettle to change color after use.
• If your water has high iron content brownish stains may appear on the heater plate cover and can be removed with cloth and mild abrasive cleaner.
DECALCIFYING: Boiling water can leave behind harmless, white calcium deposits inside the kettle and mainly on the stainless steel heater cover.
• Use a commercially available de-calcifying agent or add 1 oz. vinegar, fill to minimum level and cycle.
• If the kettle switches off before water is boiling, it probably needs to be de-calcified.
• Frequency of de-calcifying will depend on hardness of water and number of uses.