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nesco customer service and warranties 1-800-288-4545

nesco customer service and warranties 1-800-288-4545
"3a"Care and Cleaning « Back

• Always unplug base station cord before cleaning.

• Make sure kettle has cooled.

• Clean the exterior surfaces with clean, damp, soft cloth or sponge.

• Never use abrasive cleaners or scouring pads.

• Rinse out kettle and gently wipe interior surfaces with lint-free cloth.

• Only the water filter is removable from inside the kettle. All other parts are permanent.

• Never try to operate kettle with the lid open. Always close lid.

• Do not leave standing water in the kettle. Always discard unused water and dry interior surfaces when not in use.

• It is normal to see the stainless steel cover of the heater at the bottom of the kettle to change color after use.

• If your water has high iron content brownish stains may appear on the heater plate cover and can be removed with cloth and mild abrasive cleaner.

DECALCIFYING: Boiling water can leave behind harmless, white calcium deposits inside the kettle and mainly on the stainless steel heater cover.

• Use a commercially available de-calcifying agent or add 1 oz. vinegar, fill to minimum level and cycle.

• If the kettle switches off before water is boiling, it probably needs to be de-calcified.

• Frequency of de-calcifying will depend on hardness of water and number of uses.
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