• Always unplug base station cord before cleaning.
• Make sure kettle has cooled.
• Clean exterior surfaces with clean, damp, soft cloth or sponge.
• Never use abrasive cleaners or scouring pads.
• Rinse out kettle and gently wipe interior surfaces with lint-free cloth.
• Only water filter is removable from inside kettle. All other parts are permanent.
• Never try to operate kettle with lid open. Always close lid.
• Do not leave standing water in kettle. Always discard unused water and dry interior surfaces when not in use.
• It is normal to see the stainless steel cover of heater at bottom of kettle to change color after use.
• If your water has high iron content brownish stains may appear on heater plate cover and can be removed with cloth and mild abrasive cleaner.
DECALCIFICATION: Boiling water can leave behind harmless, white calcium deposits inside kettle and mainly on stainless steel heater cover.
• Use a commercially available de-calcifying agent and follow instructions on product.
• If kettle switches off before water is boiling, it probably needs to be de-calcified.
• Frequency of de-calcifying will depend on hardness of water and number of uses.