Roaster Ovens
Jerky Spices and Kits
Food Slicers and Grinders
Kitchen Appliances
Spa Pro

nesco customer service and warranties 1-800-288-4545

nesco customer service and warranties 1-800-288-4545
"2c"Trouble Shooting « Back

Problem Cause Solution
Fish scales not removed Water level too low or too high;
Dirty Drum (inside);
Damaged Drum
Adjust water level to 1/4 inch inside Drum,
Clean Drum,
Contact The Metal Ware Corp.*
Motor not running Switch turned OFF;
not plugged in;
Outlet not energized;
Damaged Power Cord.
Turn Switch to ON;
Insert plug into outlet;
Check fuses or circuit breaker;
Return Unit to The Metal Ware Corp.*
Motor Runs, Drum not turning Drive Coupling not engaged;
Damaged Motor Drive or Coupling Mechanism
Insert Drive Shaft into Drive Coupling;
Return Unit to The Metal Ware Corp.*
Motor runs then stops Motor overheated** Turn unit OFF for several minutes then turn Switch ON
Circuit breaker opens Motor defective or Power Cord defective Return Unit to The Metal Ware Corp.*
GFCI circuit opens
(Ground Fault Circuit Interupter)
Motor is damp or wet;
Defective GFCI;
Motor Defective
Dry appliance thoroughly;
Call electrician to check GFCI;
Return Unit to The Metal Ware Corp.*

*The Metal Ware Corporation
Repair/Customer Service

**The motor features a built-in thermal device that will turn the motor off if an overheat condition occurs. The thermal device will automatically reset after motor has cooled.
Roaster Ovens
Jerky Spices and Kits
Food Slicers and Grinders
Kitchen Appliances
Spa Pro

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